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Policies

Terms of Use

 

Acceptance of Terms of Use

Please read these Terms of Use carefully. These Terms of Use govern your access and use of the Wholewood Cabinetry.com websites and mobile sites (collectively, the “Site”) as well as the provision and sale of products and services by Cimpress plc and/or its affiliates and/or fulfillment providers, as the context may require ("Cimpress", “Wholewood Cabinetry.” “we,” “us,” or “our”). By accessing or using this Site and its related software tools, applications or any other Wholewood Cabinetry service, you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use. If your use of this Site on behalf of any business, organization, or other entity of any kind, you represent and warrant that you are authorized to accept these Terms of Use on its behalf and to bind such business, organization, or entity to these Terms of Use.

Every offer of a Wholewood Cabinetry product and/or service on our Site as well as every transaction, order and agreement that is concluded through our Site is governed by our Terms. The applicability of any terms and conditions of the customer or any third party on behalf of the customer is expressly dismissed and shall not apply, even if Wholewood Cabinetry has not specifically rejected them.

Wholewood Cabinetry reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through Wholewood Cabinetry (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from Wholewood Cabinetry does not entitle you to use any portion of Content apart from the finished Products as they are supplied by Wholewood Cabinetry.

You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. Wholewood Cabinetry reserves the right, in Wholewood Cabinetry’s sole discretion, to refuse to accept any content provided by you to Wholewood Cabinetry or to process any order at any time and for any reason. Wholewood Cabinetry also may terminate its service to and/or the accounts of customers found to be using Wholewood Cabinetry to engage in undesirable activities or otherwise violating these Terms of Use. You agree that Wholewood Cabinetry shall have no liability of any kind to you or to any third party arising from such refusal or termination.

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Wholewood Cabinetry to produce the Products on your behalf. You grant Wholewood Cabinetry the right to copy, modify, distribute, use, create derivative works of and vectorize any content you have uploaded for the purpose of fulfilling your order and/or marketing products or services to you. Moreover, you warrant that you have sufficient rights to permit Wholewood Cabinetry to copy, distribute, use, modify, create derivative works of and vectorize any uploaded content for the purpose of fulfilling your order and/or marketing products or services to you.

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

Transfer of Title

The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.

 

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. WHILE WE MAKE REASONABLE EFFORTS TO ACCURATELY DISPLAY THE ATTRIBUTES OF PRODUCTS, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS ARE ACCURATE, RELIABLE AND ERROR-FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond Wholewood Cabinetry´s control: errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.

Please preview your designs carefully and correct any mistakes prior to placing your order. 

Limitation of Liability

 

IN NO EVENT SHALL WHOLEWOOD CABINETRY OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS OF ANY OF THEM, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WHOLEWOOD CABINETRY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR PRODUCTS OR SERVICES SOLD THEREON, OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM WHOLEWOOD CABINETRY OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL WHOLEWOOD CABINETRY BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT OR OUR SUPPLIED PRODUCTS OR SERVICES.

Site Feedback

 

Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to Wholewood Cabinetry in connection with the operation or content of this Site shall be provided by the submitter and received by Wholewood Cabinetry on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of Wholewood Cabinetry. By submitting any such information to Wholewood Cabinetry, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that Wholewood Cabinetry shall be free to use such information on an unrestricted basis.

Governing Law

 

The party you are contracting with and the seller of the products and services offered and sold on this Site is Wholewood Cabinetry LLC.  All matters relating to your access to or use of this Site shall be governed by the laws of the United States of America.

Privacy Policy

This Privacy Policy explains how we use, share and protect the information that we collect about you (“Personal Information”) and the choices you have. This Privacy Policy applies to visitors to www.Wholewood Cabinetry.com (“Website”) and to our online customers. By visiting or using our Website, you agree to this Privacy Policy.

 

This Privacy Policy does not apply to information about you collected by third-party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third-party websites is subject to their own privacy policies. 

Summary of Personal Information we collect and how we use it 

Types of Personal Information we collect

  • Contact details (your name, address, email address and phone number)

  • Site navigation and usage data

  • Purchase and transaction history

  • IP address, browser settings and related information

  • Maintaining your account

  • Allowing you to login, navigate the site and make purchases

  • Fulfilling your order

  • Providing customer service

  • Customer analytics

  • Marketing our products and services to you

  • Operational uses, including site optimization and fraud detection and prevention

  • Payment information

 

How we use it

  • Allowing you to make purchases or sign up for a subscription service

  • Storing it for future purchases, but only if you specifically request we store that card information

  • Information you add to personalize your products

  • Fulfilling your order

  • Storing your personalized products for future purchase

  • Maintaining your account

  • Customer analytics

  • Marketing our products and services to you

  • Operational uses, including site optimization and fraud detection and prevention

  • Contacts with Customer Care

  • Providing customer service

  • Maintaining your account

  • Allowing you to login, navigate the site and make purchases

  • Fulfilling your order

  • Customer analytics

  • Marketing our products and services to you

  • Operational uses, including site optimization and fraud detection and prevention

 

We may also use your Personal Information for other legally required purposes, to enforce our Terms of Use, or to protect the rights or property of Wholewood Cabinetry or others. We may use Personal Information for other purposes, but only if you have given your consent to do so. For example, if you review a product you agree to let us post that review on our Website.

While we do share data with third-party service providers, we do not sell your Personal Information. We share this data with services providers who offer shipping, payment processing, marketing and analytics, cloud storage, and operational support services. 

You can find more details on how we use Personal Information, how we protect that information and the control you have below.

 

General Privacy Policy

 

Information We Collect

We collect a variety of information from our customers and visitors to the Website. As described below, some information is automatically collected when you visit our Website or purchase something, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us. We may also acquire information from third parties.

Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our Website such as the pages you visit. If you are a registered Wholewood Cabinetry customer, we link this automatically- collected data to the Personal Information we collect to help us customize your experience on our Website and improve our service to you.

Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our Website, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. You may also have the option to store credit card or other payment information to make it easier to purchase products or service from the Website in the future. If you design and personalize a product, such as a business card, we collect the Personal Information you use to customize the product, such as the name of your business or your professional title. If you contact our customer services agents, you may also provide us with Personal Information that we collect.

From time-to-time, Wholewood Cabinetry may give you the opportunity to participate in sweepstakes, contests or surveys on our Website. If you participate, we will collect certain Personal Information from you.

Information about Your Transactions with Us: When you purchase a product or service, we collect all of your order information, such as the type of product you purchased and the costs of each product.

Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website. Any reviews, posts or comments will be public so you should use care before posting information about yourself online

Additional Information We Collect: We may acquire additional information about our customers from third parties, such as the U.S. Postal Service. We may incorporate this additional information with the existing information we collect about our customers.

Where we Process and Store Data: Wholewood Cabinetry processes and stores data in Ireland and in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.

Cookies and Similar Files

Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, Wholewood Cabinetry assigns you a unique customer code. When you return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. 

 

Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our Website, including our Shopping Cart, will not work properly.

 

We also use ETags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the Website. The ETag allows us to tailor the Website and recall your preferences and past orders. Clearing your browsers cache will delete any ETags.

If you receive emails from Wholewood Cabinetry, we may use Web Beacons and similar technologies allow us to track whether you have opened the message and whether you have clicked on links contained in the message.

 

We use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or similar technology to tailor the advertisements you see, to track your response to their advertisement and to measure the effectiveness of their advertising. We may also provide these companies with Personal Information to help them serve more relevant advertisements on our behalf.

 

This Privacy Policy covers the use of cookies and similar files by Wholewood Cabinetry only and does not cover the use of those files by any third-party advertisers or websites linked to the Website.

Use and Disclosure of Information

We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.

Business Operations: In order to carry out certain business functions, such as order fulfillment, payment processing, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services.

Communicating with You: We use Personal Information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.

Third Party Offers: We may send you offers on behalf of third parties or promote such offers on our Website. We do not share any Personal Information with the third party, unless you accept the offer or request additional information about the offer. 

Law Enforcement, Protection of Wholewood Cabinetry and our Customers: We may also disclose Personal Information in other circumstances as required by law. We also reserve the right to disclose your Personal Information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use or to protect the rights or property of Wholewood Cabinetry or others.

Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Wholewood Cabinetry or its assets or that Wholewood Cabinetry may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Wholewood Cabinetry’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.

Links to Third Party Products and Services

While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be governed by the privacy and other policies of that third party.

Website Security

We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website.

Changes to this Privacy Policy

Wholewood Cabinetry may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website and changing the last modified date at the top of the Privacy Policy. If we make significant changes to the Privacy Policy, we will note the Privacy Policy has changed on the main page of the Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. 

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info@wholewoodcabinets.com

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Houston

Hours: Mon. - Sat. 8:30AM - 5:30Pm 

2808 S Texas 6 #3

Houston, TX 77082

Seattle

Hours: Mon. - Fri. 9:00AM - 5:00PM

Saturday 10:00AM - 2:00PM

13622 NE 20th Ste C

Belllevue, WA 98005