FAQ
Do you guys do custom cabinets?
As of now, we only sell RTA (ready to assemble cabinets), but we do have a wide variety, so feel free to check them out!
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How do I request a quote?
Please schedule an appointment (call or in person options available) to request a quote, so we can provide the most accurate estimate based on measurements and style selection.
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If you already know your measurements and style selection, please contact us via email or phone for a quick estimate.
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How much do estimates and measurements cost?
We provide estimates and in-home measurements free of charge.
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How long does it take for materials to come in?
Depending on the style and quantity chose, it takes about 3-10 business days.
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What is the timeline of the entire process?
Depending on the style and size of your remodel, the timeline for a project completion can vary. Our average timeline for projects is a few days.
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Do you resurface cabinets, counter tops and other surfaces?
Because our cabinets are pre-made for easy installation and our counter tops are prefabricated, we do not resurface any materials.
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Do you offer any discounts?
Yes! Sign up for our newsletter or follow our social media pages for coupons and discounts.
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For larger quantities or wholesale items, please contact us directly.
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Do you take down and install cabinets?
Yes. We will take care of tearing down and installation of cabinets (even if they're not our own!)
Shipping and Return Policy
We offer free shipping on orders over $100.
On orders under $100, shipping rates will be determined by location.
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If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product via mail or to one of our locations for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
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Returned items must have no visible signs of wear of use
To start a return or exchange
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Have your order number on hand
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Email our Wholewood Team at info@wholewoodcabinets.com or contact us by phone to start your return and exchange
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After your items are inspected, we will begin issuing a refund or exchange
It takes an average of 2-3 business days of us receiving your return to process your refund.
A replacement product will be shipped out within 5 business days of us receiving the return.